Out of nowhere, GOT fans and Breaking Bad fans are trading "review bombs" to see which series is higher-rated!

Bad online reviews for trucking companies aren't like a bad Yelp review for a McDonald's -- they represent a major threat to any trucking company, particularly those working with brokerages large or ...

As tensions flare over war in Gaza, local businesses have felt the sting of bad reviews motivated by politics rather than purchases. Online, people who have never visited an establishment or bought ...

A Knight of the Seven Kingdoms Episode 6 has reignited the ongoing IMDb review-bombing war against Breaking Bad fans.

Jax Taylor’s new bar has been receiving negative reviews online. jaxstudiocity/Instagram Patrons of Jax Taylor’s new bar, Jax’s Studio City, have been leaving negative reviews about the food and ...

Customer reviews and ratings play a key role in the customer journey, with as many as 98% relying on them to inform their purchasing decisions. When you know that your products and services are of ...

Online reviews matter, especially for small businesses. They’re a chance to get unbiased feedback on how your business can improve. But low ratings can also skew your average and threaten your ability ...

As online review trends increasingly shape consumer conduct, businesses must take the initiative in addressing the root causes to build trust and win repeat customers. Customers have more power than ...