American fast-food chain customers have spoken – and Chick-fil-A is still on top.Chick-fil-A was voted the highest in ...

Of fast-food brands, Chick-fil-A notched the highest customer satisfaction score, at 83, the study said. It also ranked highest out of chicken-focused fast-food joints specifically.

I’m interested in exploring these questions because the lessons from what Chick-fil-A does well can be applied to many other businesses. With the news that Chick-fil-A topped the American Customer ...

According to the American Customer Satisfaction Index, Chick-fil-A was voted the highest in customer satisfaction for the 11th consecutive year.

Customer satisfaction among quick-service (aka fast-food) restaurants remained unchanged from last year, holding steady with an ACSI score of 79, according to the report. Some chains did better than ...

The World Atlas placed the blame in part on fast food, claiming that “convenience often hides amounts of salt, sugar, and ...

The American customer satisfaction index is based on surveys of more than 16-thousand people. Chick-fil-A came out on top with a score of 83 out of 100. Panda Express and Starbucks tied for second ...

This brand saw the sharpest decline among all the fast-food chains featured in a recent customer satisfaction index.