The Government energy regulator has cracked down on British Gas' force-fitting prepayment meters, forcing the firm to stop the controversial practice until it can evidence it is meeting all of its ...

Tens of thousands of energy customers are set to receive payouts of up to £1,000 each, and could see debts written off, in response to the scandal over the forced fitting of prepayment meters. Energy ...

Campaigners have hit out at tougher rules over which homes can be forced to have a prepayment energy meter fitted, with some calling for a total ban. Campaigners have hit out at tougher rules over ...

Tougher rules over which homes can be forcibly switched to a prepayment energy meter have been criticised by campaigners who want a total ban. Customers must be given more chance to clear debts and ...

Energy firms have been told to compensate customers who wrongly had prepayment meters installed in their homes. There is currently a six-week ban on forcibly installing prepayment meters until March ...

British Gas is currently under scrutiny by Ofgem after an undercover investigation revealed that agents working for Arvato Financial Solutions - a company used by British Gas to pursue debts - have ...

BRITISH Gas has made a big change to prepayment meter installations. The country’s biggest energy supplier has pledged to cut ties with a debt collection agency after it was caught force-fitting the ...

British Gas has said it will carry out any future force-fitting of prepayment meters itself following an outcry over how a contractor had behaved. A report by the Times found agents acting for British ...