Consumer experts say you shouldn't be left paying for poor service or bad products, and you may have more power than you think to get your money back.

Here at Bubble we like to think we have a pretty great social media presence. Anna’s addicted to Twitter, Facebook and LinkedIn and I’m pretty active on Google+ and Twitter too (I fell out with ...

Co-authored by Nigel Bairstow, Ph.D., and Mark Cario, The Marketing Revolution It's natural for customers to complain, which is an integral part of human nature. Our complaints can be either minor ...

Your Firsthand Experiences Shape the Way You Run Your Business — Here’s How Mine Shaped Me Growing up in a family-owned Chinese restaurant instilled in me the entrepreneurial spirit that now drives my ...