If you sell online, your fulfillment process is the system that turns a customer promise into a real-world outcome. It’s the ...

Merchants must constantly meet and exceed ever-changing customer expectations. It’s what makes shoppers choose one brand over another. A critical component of delivering on customer expectations is ...

We speak with a number of logistics experts to capture their views on the overall impact that e-commerce is having on moving the nation’s freight. One thing is for certain: The… ...

The humming and clicking of countless mechanical parts fill the air as lines of boxes zip across Zulily’s Reno fulfillment center like miniature boxcars. Greg Gorby calmly surveys the organized chaos ...

OneRail Adds Advanced Inventory and Order Management to Its Last Mile Delivery Solution to Slash Fulfillment Costs and Enhance Customer Experience ORLANDO, Fla. & VANCOUVER, British ...

Everyone in the fulfillment business knows how important it is to get product to customers But how do you know you are effective? One trap many companies fall into is looking at internally focused ...

Dell has a complex supply chain. The company has 22.3 million orders per year with an average or 125,000 systems shipped per day. Customers want simplicity in the ordering and fulfillment process and ...

When customers place an order, they expect perfection. Having grown accustomed to ordering online and waking up the next morning to the box on their porch, customers have high expectations that every ...

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This year marks the 20th anniversary of Vista Fulfillment Group, reflecting two decades of building the infrastructure that enables alcohol e-commerce at national scale in the United States. Founded ...

Manufacturing executives who are not necessarily supply chain experts often find themselves tripped up by the labyrinthine terminology: How close to an exact time does "on-time delivery" have to ...