Verizon is offering a $20 bill credit to customers impacted by a widespread service outage on Wednesday. The credit is not automatic and must be cl ...

Follow these steps to claim your credit safely and effectively.

Cellular provider Verizon is giving a billing credit to customers affected by the network disruption on Wednesday that left some around the country without the ability to use the cellular provider's ...

Did you get this text from Verizon about *** $20 credit? This one is real. Here's what's going on. So after an outage knocked out service for customers nationwide, Verizon now says it's going to give ...

"We did not meet the standard of excellence our customers expect," Verizon said after the more than 10 hour outage.

Subscribers will get a text message when the credit is available. They'll then need to redeem the credit in the My Verizon app; it won't be automatically applied to a future bill.