SAN JOSE, Calif. and BURLINGAME, Calif., May 12, 2022 (GLOBE NEWSWIRE) -- Zoom Video Communications, Inc. (ZM) today announced it has entered into a definitive agreement to acquire Solvvy, a leading ...

As usual, Enterprise Connect 2023 was chock full of new product announcements. Last week, Lisa Schmeiser, Editor-in-Chief, No Jitter, provided an overview of Zoom’s news. Her emphasis was Zoom IQ, the ...

Zoom Communications unveiled Zoom Virtual Agent 3.0 on Feb. 24, introducing an execution architecture designed to automate end-to-end customer resolution across enterprise systems. The update builds ...

Today, Zoom used Zoomtopia 2023 event to announce new innovations that strengthen its core business and enable Zoom’s continued expansion into the contact center business. The lead item was the ...

SAN JOSE, Calif., Sept. 10, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service ...

Videoconferencing giant Zoom announced it is acquiring Solvvy, the Burlingame, Calif.-based platform provider of conversational AI and customer support to expand its contact center offerings and offer ...

SAN FRANCISCO--(BUSINESS WIRE)--Observe.AI, the most robust conversation intelligence platform for boosting contact center performance, today announced it has joined forces with Zoom Video ...

After becoming the darling of the videoconferencing world during the pandemic, Zoom is now continuing to set its sights on adding new innovations to its wider collaborative offerings. Zoom has ...

Check out other analyst stock ratings. Stifel: Zoom's first-quarter results "outpaced expectations, and the company raised its full-year outlook accordingly," Lane said in a note. "Management ...

MINNEAPOLIS--(BUSINESS WIRE)--Calabrio, the workforce performance company, today announced its new workforce management (WFM) integration with Zoom’s omnichannel contact center platform. The ...

Impact on leaders. Contact center supervisors gain automation, improved efficiency and proactive operations. Zoom announced significant enhancements to its customer experience platform (ZCX) on June ...

Narrow-moat Zoom ZM reported strong fiscal second-quarter results that were meaningfully ahead of our expectations on both the top and bottom lines, while the full-year outlook was raised ...