Are influencers really the biggest problem facing waiting staff? Not compared with the customer who demanded I pick up her dog’s poo ...

Who are the biggest problems for waiting staff? Esme Gordon-Craig names and shames them, including one customer who demanded she pick up her dog’s poo ...

And when I visited the great state of Iowa just a few weeks ago, I even saw $1.85 a gallon for gasoline. Mortgage rates are ...

This Arizona diner serves a crave-worthy breakfast at a price that feels almost impossible, big flavors, classic comfort, and ...

The beep-and-bag revolution was meant to make grocery trips quicker and cheaper. Instead, many retailers are finding that ...

Pete’s Kitchen has been dishing out comfort food around the clock since the Eisenhower administration, and stepping through ...

Two employees are no longer working at a Michigan Smoothie King after refusing to serve a customer in a Trump shirt. Is it ...

We’ve all seen the signs in businesses, retail shops and elsewhere that read, “We reserve the right to refuse service to anyone.” But is that really true? Do business owners have the legal right to ...

I may be angry (and have every right to be), but I always take a deep breath before I get on the call so I can come in calm. I remember that the customer service rep isn't the person who created the ...

Glens Falls earned back-to-back Class A state championships with identical 27-0 records in 2024 and 2025. The Black Bears are ...

The Defense Department used a high-energy laser to shoot down a drone belonging to the Department of Homeland Security over a small border town near El Paso Thursday, prompting the Federal Aviation ...

Working in the service industry often means dealing with unwanted romantic or sexual advances from customers. It’s a reality that many restaurant workers ...